PLANTS & SERVICES
Midrex Global Solutions
Midrex Global Solutions is a trusted partner dedicated to maximizing the performance, reliability and longevity of your plant.
Because we’ve operated MIDREX™ Plants ourselves, our team understands the real challenges operators face.
Through comprehensive aftermarket support, including advisory services, technical services, engineered solutions, and equipment and material purchasing, we help optimize operations, improve maintenance strategies, and implement innovative upgrades that keep your plant performing at its best.
Our service offerings
Advisory
Services
Technical
Services
Engineered
Solutions
Equipment &
Materials
Advisory Services
Midrex advisory services help plants operate more safely, reliably and efficiently by providing experienced on-site guidance and operational insight. Drawing on firsthand experience operating MIDREX Plants, our specialists work alongside your team to identify improvement opportunities, solve technical challenges, and support confident operational decisions throughout your plant’s lifecycle.
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• On-site expertise and operational support to strengthen plant performance during commissioning, training, and plant assessments
• Shutdown planning and turnaround advisory to reduce downtime and ensure efficient maintenance execution
• Turnkey solutions that simplify complex maintenance projects, including refractory replacement, heat recovery bundle upgrades, and reformer catalyst and tube changes
• Plant audits, inspections, and technical troubleshooting to quickly identify issues and maintain reliable operation
• Water system management and optimization to improve system reliability and efficiency
• Operations and maintenance management, including turnkey O&M services, to help plants manage budgets, resources, and contractor activities effectively.
What steelmakers say about working with Midrex
We consider Midrex as our partner. We can get full support 24/7 to improve our plant performance and solve any problems that we face to minimize the duration of troubleshooting and achieve our production figures.
Mohamed Elsayed
DR Plant Manager – Algerian Qatari Steel
Midrex works with their licensees to develop new and innovative technologies. It is a holistic provider of solutions: that includes technical knowledge, operational and engineering support, and a resource that can be called upon whenever you have a problem.
NIGEL NOEL
OPERATIONS MANAGER, NU-IRON (NUCOR)
Midrex is not just a supply technology provider. Midrex works with their client as a partner.
Durgesh Gupta
Chief Technology Officer – Stegra
Midrex has clear and wonderful equipment. They are known all over the world so you can easily maintain and purchase spare parts if you need to repair the equipment of a Midrex plant.
MIDREX Plant Operation Manager, Middle East
I communicate with many Midrex team members: our exchanges are very open and they are always willing to help in the time of need so I can really rely on them.
MIDREX Plant Operation Manager, Americas
Technical Services
Midrex technical services provide continuous operational support and direct access to Midrex expertise to help plants maintain reliable performance and quickly resolve technical challenges. Through secure remote monitoring, ongoing communication, and performance analysis, our specialists work closely with plant teams to provide day-to-day guidance, troubleshoot issues, and identify opportunities to improve operations.
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• Remote Professional Services (RPS) providing secure plant monitoring from Midrex experts in Charlotte with direct control room communication and real-time operational guidance.
• Daily technical support and collaboration, including start-up and shutdown assistance, troubleshooting, and ongoing issue tracking through scheduled reviews and ticketing systems
• Asset management and equipment health monitoring using real-time and historical data to identify performance trends and provide repair or replacement recommendations
• Performance benchmarking comparing plant KPIs across the global MIDREX fleet to identify improvement opportunities
• Asset reviews and technical assessments supporting plant owners and investors with operational and equipment evaluations
Engineered Solutions
Our engineered solutions help plants enhance performance, increase capacity, and implement new technologies through targeted engineering support and upgrades. Midrex experts work with plant teams to evaluate opportunities, develop practical solutions, and implement improvements that fit with operational goals and industry requirements.
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• Engineering studies and project development to increase throughput and remove operational bottlenecks
• Sustainability and efficiency initiatives that reduce emissions and improve energy performance
• Equipment upgrades and design improvements that enhance reliability and incorporate the latest MIDREX technology
• Customization and plant modifications designed to address site-specific operational challenges
• Evaluation and implementation of new technologies, including oxygen and hydrogen injection solutions
Equipment & Materials
Reliable parts and materials are essential to keeping your plant running safely and efficiently. Midrex provides access to proprietary equipment, critical spares, and a trusted global supply network to support plant operations, maintenance, and startup needs.
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• Proprietary equipment and start-up packages to support new plants and restarts
• Access to a trusted global supplier network that ensures quality, competitive pricing, and dependable delivery
• Operational spare parts designed specifically for MIDREX Plant systems
• Specialized components that support critical plant equipment and process reliability
• Global logistics and expedited support to quickly deliver essential parts
